Hosting Zen

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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A popup will appear. It contains detailed info about all the actions that you can carry out on the page in question. Each context menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge assortment of tutorial video clips explaining how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you need, have a look at our comprehensive FAQ section, which covers questions asked by real individuals and offers practical solutions. We periodically update our FAQ section with new entries so as to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, we have a excellent team of client support engineers available 24-7 and eager to help you with any question. Each trouble ticket you open will be answered within one hour (the average support ticket response time is only twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 97258

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com